Rivalane is a real, registered company. The legal entity is Zone Auto LLC, trading as Rivalane, with broker authority from the Federal Motor Carrier Safety Administration under USDOT 4178374 and MC-1608310. The office is at 25 Melville Park Rd Ste 150, Melville, NY 11747, and the company is accredited by the Better Business Bureau.
How can you check for yourself?
Look up either number on the FMCSA SAFER system to confirm the authority is active. Read the reviews customers have posted on Google and Trustpilot; we copy them word for word onto our Rivalane Reviews page with a link to each source. Call us on +1 855-748-2526 and ask any question about how a shipment works. A legitimate broker will tell you plainly that it is a broker, when payment is due and who insures your car.
What Rivalane will not do
We do not ask for Rivalane's fee before a carrier has accepted your order, and you can cancel at no cost at any time before that. We do not guarantee delivery dates, because road and weather conditions make that impossible for any honest company. Both rules are written into our Terms and Conditions, and they address the two most common complaints in car shipping: being charged before a truck exists, and being promised a date nobody can keep.
Related questions
- How do I verify Rivalane on FMCSA?
- Is Rivalane a broker or a carrier?
- When do I pay for car shipping with Rivalane?
Go deeper: How to Avoid Auto Transport Scams (Double Brokering, Bait-and-Switch).
